Shipping policy

Order Processing Time:

We make every attempt to process orders for in-stock merchandise the same day they are received.  Our standard cut-off time for daily order processing is 2PM EST Monday-Friday.  Orders for in-stock merchandise received during the weekend (after the Friday cut-off time) will ship on the following Monday.  Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item – ships from manufacturer).

Order Status & Tracking:

You can check the status of your order on our website at any time by logging into your customer account.

You may also contact us at (800) 456-0072.  Our customer service representatives will have your order status & tracking information available.

Order Changes & Cancellations:

Due to our quick processing times, there is a very limited chance that we will be unable to make any changes to your order.  Please double check your order and make sure all the information is correct before placing your order.

Orders can be placed on our website 24 hours a day, 7 days a week.  If you would like to order over the phone, we have some of the most knowledgeable customer service representatives in the industry ready to assist you.

Shipping Carriers:

At this time we ship our ammunition orders packages through United Parcel Service (UPS) ground service.  Ammunition is not allowed to be shipped via “air” service.  Accessories are shipped through the US Postal Service (USPS).

Depending on the size of your order, we can ship through various trucking companies.  We have relationships with various carriers that can offer a lower cost alternative to regular UPS.  We have found that orders that have quantities of 250 boxes or more typically can be shipped via truck cheaper than UPS.  That is not always the case, but is usually the trend.

If you are ordering a large quantity of ammunition, please give us 5-7 days lead time so that we can have your order ready.  It will also give us time to shop carrier rates in order to get the best delivery price.